Shipping

We will always try to offer fast shipping, but just in case please allow 5-7 business days to process and ship your order.

Shipping Methods

Orders will be shipped via USPS First Class Mail or Priority Mail depending on the order’s weight. Orders shipped using this method generally take 2-5 business days domestically and 2-4 weeks internationally.

Standard Delivery Time Estimate

To estimate when a package will be delivered, the following points should be considered:

  • Payment confirmation and address verification must be received prior to order processing. Processing may take up to 5-7 business days.
  • Please take weekends & holidays in to consideration.

Domestic Orders
Orders shipped within the US typically take between 3-5 days, excluding Sundays and holidays.

International Orders
International orders take between 7 to 14 business days and in some instances, may take up to 4 weeks.

Shipping Confirmation

Once your order ships, you will receive an email with your delivery confirmation number. Domestic orders will receive a delivery confirmation number composed of numerical values. International orders will receive a customs number composed of alphabetical and numerical values. Please note that not all customs numbers contained detailed shipping status updates.

International Shipping

Countries we ship to:

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Canada
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Ecuador
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • Norway
  • Philippines
  • Poland
  • Portugal
  • Republic of Ireland
  • Romania
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Sweden
  • Switzerland
  • Taiwan
  • United Arab Emirates
  • United Kingdom
  • United States

For all other countries or for international nail polish retailers, please visit our list of authorized stockists here.

Buyer's Responsibilities

By placing an order with Serum No. 5, you are responsible for original shipping charges and the cost of return shipping back to Serum No. 5. This also applies to any shipments that are refused by you at delivery. Please be sure to double check the delivery address.  If an order will need to be reshipped, the customer will be responsible for the additional shipping charge.  Please take notice that Serum No. 5 can only guarantee that your order has been shipped, Serum No. 5  will not be responsible if, for whatever  reason, your order has been lost or stolen.  Any applicable customs fees will be the buyer’s responsibility.