Information We Collect
Serum No. 5 understands that your confidentiality is important and we’re committed to protecting your privacy. During your use of this site, you may be asked to provide certain information which will help us provide you with a superior shopping experience and to keep you updated on our products, services and promotions.
You can visit this site without revealing any personal information. However, Serum No. 5 does need certain personal information if you wish to purchase our products, register for an account or receive Serum No. 5 emails and newsletter.
Where required, this information may include your personal contact information and/or your company contact information. Serum No. 5 will use this information to reply to your questions or inquiries, to provide you with requested products, to set up your account and may also use this information to contact you regarding new products.
When you place an order, you will have the option to check out as a guest or to create an account. If you decide to create an account, you will be prompted to provide a username and email address. Using your account information, we may send you communications that we believe are relevant to you. Serum No. 5 may also ask you to accept marketing emails. These emails will promote new products and offer you with incentives and discounts you may use for future orders. You may opt-out at the time of creating your account and you can request to be added to our lists at a later time by sending an email to email@example.com.
Serum No. 5 is pleased to hear from our customers and welcome your comments regarding our products. We include customer reviews on our website to allow other customers to see what you think about a product. These reviews may contain personally identifiable information, such as your name, should you choose to use your first and/or last name. We also allow you the option of sharing your review anonymously by entering a “nickname” when submitting your review. To request removal of your personal information from these reviews, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Other Information You Provide
We may collect additional information that you choose to give us. An example of this is when you participate in giveaways, sign up for special discounts or promotions, communicate with us by email, phone or otherwise, provide product reviews, or provide alternative delivery addresses.
Unfortunately, no data transmission over the internet can be considered 100% secure. However, when you place an order online, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the internet. SSL technology allows for the prevention of your information from being stolen or intercepted while being transferred to us and once we have received it. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our website database so it is not connected to the internet, to keep it safe from hackers.
Customer service is really important to us and welcome your comments. If you have questions or comments about our privacy policies, feel free to send us an email at email@example.com or you can write to us at:
Serum No. 5
411 North Serrano Ave
Los Angeles, CA 90004
Last updated on June 14, 2017.